DYNAMICS 365 FINANCE & OPERATIONS
Microsoft Dynamics 365 Finance & Operations (formerly AX) is a powerful ERP solution that offers rapid deployment and adoption. Ideally Suitable for Mid-to-Large Enterprises. Dynamics 365 F&O is an end-to-end ERP solution integrated with CRM and easily integrates with any third-party system to manage your enterprise efficiently and helps your Digital Transformation journey. Dynamics 365 F&O is an end-to-end ERP solution integrated with CRM and third-party systems to manage operations efficiently and helps your Digital Transformation journey.
DYNAMICS 365 BUSINESS CENTRAL/NAV
MS Dynamics 365 Business Central (formerly NAV) is the world’s leading ERP (Cloud & on-Prem versions) for small to mid-market businesses. One of the most cost-effective, flexible, and adaptable integrated business solutions that has helped companies in their quest to grow faster. Business Central is a flexible ERP Solution and easily integrates with any third-party system to manage your business efficiently and increase competitiveness.
MS DYNAMICS 365 CUSTOMER ENGAGEMENT
Microsoft Dynamics 365 CRM is an integrated customer relationship suite helping businesses – both large and mid-market alike – to win and cultivate profitable customer relationships and maintain them. Dynamics 365 CRM helps organizations to increase Sales, Improve customer service, process automation, shorten Opportunity to Order and Increase higher profitability. Dynamics CRM provides a comprehensive set of cost-effective Sales, Marketing, Social, Field Service and Project Service Automation tools to enable you better understand and engage with your customers.
Our Offerings
MSD Business Solutions vision is to deliver the best-in-class and competitive consulting engagements in Microsoft Dynamics 365 ERP & CRM Suite technologies and implementing customized solutions for all class of business. We offer Implementation services to our Clients to effectively manage their operations – be it financial, Retail, Manufacturing, Projects, HR, Inventory or Warehouse, eCommerce and Sales related operations using the state-of-the-art solutions from Microsoft.
Dynamics 365 ERP Implementation
With its core expertise in Dynamics 365 Finance & Operations, Business Central, we are committed to delivering high-quality custom ERP implementation.
Dynamics 365 CE Implementation
With seasoned CRM consultants we help enterprises in Dynamics 365 Sales, Customer Service, Marketing and Field Service Automation implementation to rapidly re-engineer front-office processes.
Dynamics 365 Power Platform
Power BI: Data visualization and analytics for informed decision-making.
Power Apps: Build custom apps with no code for business process automation.
Power Automate: Automate workflows and repetitive tasks across apps.
Power Virtual Agents: Create AI-driven chatbots for customer interactions.
Salesforce
Sales Cloud – Manages sales and leads.
Service Cloud – Customer support and service tools.
Commerce Cloud – E-commerce solutions and storefronts.
Tableau – Data analytics and visualization.
Einstein AI – AI-powered insights and automation.
Salesforce Platform – Custom app development and integration.
AI/Machine Learning
AI for Sales – Predictive insights to improve sales performance and forecasting.
AI for Customer Service – Automates case routing and provides AI-driven support recommendations.
AI for Marketing – Personalizes customer journeys and optimizes marketing campaigns.
Product Insights – Uses AI to forecast demand and optimize inventory management.
Customer Service Insights – Analyzes service data to improve customer support efficiency.
Azure Data Engg
Azure Data Lake – Scalable data storage for big data analytics.
Azure Synapse Analytics – Integrated analytics platform for data warehousing and big data.
Azure Data Factory – Data integration and ETL (extract, transform, load) workflows.
Azure SQL Database – Managed relational database service with scalability.
Azure Databricks – Unified analytics platform for big data and AI/ML processing.
Azure Stream Analytics – Real-time data stream processing and analytics.
Azure HDInsight – Managed Hadoop and Spark services for big data workloads.
Extension/Customization
We have a solid experience in Dynamics 365 Customization, Modification, Solution development, Custom Reports, Extensions, Plug-ins, Localization.
Onsite/Offshore Support
With the team of Dynamics Consultants spread across India, USA, GCC & AP. We are providing onsite and offshore support to our clients and other Microsoft partners.
For more details
To understand more about Offerings please email us.